Services

Registrar

DIVISION OVERVIEW

Registrar Division is responsible for non-academic activities at the College. This Division is responsible for Student life at the College. We deal with students from Applications, Registration, Students activities and Social being of students at the College.

Departments under academic affairs

  •  Students Support Services
  • Student Placement
  • Student Administration
  • Information Communication Technology
Ms. Bennita Sisi

Ms. Bennita Sisi

Deputy Principal: Registrar

Administration

OVERVIEW

Student Administration is one of the departments within the Registrar division of the College. This Department plays a key role for the EEC TVET College in support towards the achievement of its strategic goals, mission, vision and the values. EEC TVET College is one of the few Colleges that enables the students to access On-line enrolment applications and Academic records at their comfort of their homes. This department is equipped with dedicated EEC team which works together in ensuring better customer service. The student administration department also plays a key role from the moment that the student is walking into the EEC TVET premises as prospective student until the moment the student walks out of the premises as an EEC TVET graduate. It is through student administration services processes which ensures that the students are correctly registered for the right programme, student information is correctly captured on the college Management information system, the students are enrolled at the DHET for examinations and the students receives their certificates upon completion of each programme level.

The Students Administration Department’s functional areas and Responsibilities:

The Student Admin department’s responsibilities are as enunciated below:

  • Applications- NCV, R191 and Skills Students
  • Admissions – NCV, R191 and Skills Students
  • Co-ordination and publication of academic structure for every programme of study
  • Student Registration
  • Issuing student ID cards
  • Student letter requests
  • Stamping of forms (e.g. social welfare)
  • Providing an Information Point and Help Desk Service to students
  • Contributing to institutional statutory reports and submissions to DHET
  • Responding to employer references and verification of graduates records
  • Record keeping of student study records
  • Maintaining of College MIS
  • Monitoring and Support of College enrolment process
  • Examination scheduling and organisation
  • Examination results, Awards, publication of results and issue of results
  • Annual progression of students
  • Process for the submission and examinations for students
  • Validating the data on the student record system.
  • Regulatory advice to students, colleagues in Campuses
  • Drafting new policies and regulations where required and regular review of existing policies and regulations
  • Providing training and information to EEC community on use of the College MIS
  • Administrators of the student record system.
  • Students progression Policy and guidelines
  • Student Admission Policy

    CONTACT

    Email: alexm@eec.edu.za or Admin@eec.edu.za
    Call: 011 730 66 00 ext 3253

    ICT

    OVERVIEW

    The ICT department at EEC oversees the installation and maintenance of computer network systems within a College. It is responsible for the architecture, hardware, software and networking of computers in the College. IT professionals/Technician perform a number of duties to ensure that end users have full access to the computer systems.

    The department creates the technological environment that enables EEC employees to quickly access vital information using the most efficient and cost effective system hardware and software. The department provides leadership as an active partner in the regional telecommunications and data-sharing network.

    IT SUPPORT

    • Install and configure computer hardware operating systems and applications
    • Monitor and maintain computer systems and networks
    • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
    • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
    • replace parts as required
    • provide support, including procedural documentation and relevant reports
    • follow diagrams and written instructions to repair a fault or set up a system
    • support the roll-out of new applications
    • set up new users’ accounts and profiles and deal with password issues
    • respond within agreed time limits to call-outs
    • work continuously on a task until completion (or referral to third parties, if appropriate)
    • prioritise and manage many open incidents at one time
    • Rapidly establish a good working relationship with customers and other professionals
    • Test and evaluate new technology
    • Conduct electrical safety checks on computer equipment.

    IT SYSTEM ADMINISTRATOR

    • Installing, configuring and maintain servers and networks
    • Overseeing system performance and troubleshooting issues
    • Creating a backup and safeguarding the data if there are any hindrances
    • Performing system upgrades following new releases
    • Performing account setup
    • Sustaining network integrity, server deployment, and security;
    • Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems; and
    • Ensuring high-level security and efficiency resulting in 100% output.

    IT NETWORK ADMINISTRATOR

    •  A network administrator is responsible for keeping a College’s network up-to-date and operating as intended.
    • Network administrator coordinate and connect the different systems.
    • Configuring a College’s local area network (LAN), wide area network (WAN
    • network administrator” and “systems administrator” are often interchangeable as they may cover the same tasks.
    • Network administrators connect different devices together to form fast and efficient networks
    • Assist in network design and implementation

    BASIC CALL PROCESS FLOW

    The basic process flow of the Active Service Desk is depicted below: – 

    1. User / Client Logs a new (Call, Task) via Email, Service Desk, Phone or Walk-in.
    2. The  Call is logged in Service Desk as a new request.
    3. A Technician is Assigned to the Call.
    4. The technician resolves and/or closes the call.
    5. Notification of completed request is sent to User / Client.

    CONTACT US

    ICT@eec.edu.za

    Mr Bonginkosi Nomdlembu

    Mr Bonginkosi Nomdlembu

    Assistant Director: ICT

    Placement

    OVERVIEW

    The placement section is responsible for the provision of information and guidance on higher education and further training opportunities, identification of opportunities for work placements, entrepreneurial skills development opportunities and the introduction of a tracking system to assess student progression.

    EXIT SUPPORT PROGRAMME

    • The exit support programmes begin at the pre-entry level until the exit level
    • Conduct research – Labour market trends, employer needs, best practices in career services

    The placement section kept a database of all the students who participated in entrepreneurial programmes. A programme to prepare student for self-employment by offering activities and entrepreneurial skills was implemented in the 2020 academic year.

    It is the responsibility of the placement section to ensure that students are placed for WIL. There are therefore a number of partnerships with industry that were formed during the year in order to ensure placements for the college students for WIL.

    OBJECTIVES:

    • Start sustainable partnerships through proactively identifying, lobbying and securing funding applications and philanthropic donor giving
    • Liaise with industry. Employer groups. Government departments and SETAs for student placement
    • Organise and attend business meetings
    • Monitor attendance and assess the relevance of duties performed by students during placement

    The unit had work readiness programmes conducted to ensure students are empowered for the world of work

    • Enrichment programmes were also conducted for the post NC (V) L4 and N6 students
    • Career expos were also organised to inform student on articulation to further their studies

    OBJECTIVE:

    • Develop a tracking system for college graduates
    • The placement section now has an up to date data directory, correspondence, website and social media for the college graduates
    • Working on plans to promote the college graduates to current students
    • developed a system to track students at all exit levels and places of employment once they received their qualification

    Student Support Services

    OVERVIEW

    The Student Support Services (SSS) advocates for a holistic and student-centered approach that seeks to increase the chances of academic success, entrepreneurship and employability of students.

    The support includes assisting the student with making the best programme choice, access to financial aid, effective orientation of the College, academic support and opportunities to participate in extra-curricular activities amongst others.

    •  Ensuring Selection and Placement of students into appropriate programmes
    • Providing career guidance to new entrants
    • Ensuring the effective and efficient administration of the student Financial Aid Scheme
    • Ensuring that all students receive and sign the code of conduct.
    • Ensuring the effective and efficient execution of the students’ induction/orientation.

    • Ensuring effective academic support in the classroom
    • Ensuring continuous implementation of peer to peer tutorials, extra-tutorials and catch up tutorials.
    • Ensuring compliance with the Students’ Punctuality and Attendance Policy.
    • Ensuring the implementation of study skills and examination preparation programmes
    • Ensuring that all students concerns /complaints are addressed.

    • Ensuring the implementation of students’ code of conduct.
    • Ensuring the effective execution of all health and wellness activities
    • Ensuring the availability of counselling and referral services for college students.
    • Ensuring the execution of free and fair SRC elections in line with the SRC constitution.
    • Ensuring the continuous training of the SRC.
    • Ensuring the effective execution of extra-curricular activities for college students.

    CONTACT US

    Email: studentssupport@eec.edu.za
    0117306600 ext. 3235

    Mr. SE Nkosi

    Mr. SE Nkosi

    Assistant Director: Student Support Services

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